Privacy policy
Your learning data stays in your control.
This policy explains what IronexPro handles, why it is handled, and the choices available to you.
Plain-language summary: IronexPro does not require an account, connect to an exchange, hold assets, or execute transactions. Learning samples, notebook entries, and zero-fund rehearsals are designed to remain on your device unless you deliberately send information to us for support.
Who this policy covers
This Privacy Policy applies to the IronexPro application, this website, and messages sent to our support team. “IronexPro,” “we,” and “us” refer to the operator of these services.
IronexPro is an educational crypto market-observation and downside-position practice product. It is not a trading client, broker, exchange, or custodian.
Data we handle
The product is designed to work without registration. The categories below describe information that may be involved when you use IronexPro.
| Category | Examples | Where it is handled |
|---|---|---|
| Learning content | Saved samples, notebook entries, practice boundaries, and decision rehearsals | Stored locally on your device by default |
| Support information | Name, email address, subject, message, and an optional attachment | Sent only when you contact us |
| Basic technical information | Device or browser type, diagnostic events, and approximate timestamps | May be processed when needed for reliability and security |
We do not ask for exchange credentials, wallet seed phrases, payment card details, or identity documents through the core learning features.
How information is used
- To provide and maintain the learning experience.
- To respond to support, privacy, or accessibility requests.
- To diagnose defects, protect the service, and prevent abuse.
- To comply with applicable legal obligations.
We do not use locally stored learning content to place trades, manage assets, profile you for financial products, or deliver personalized investment advice.
When information may be shared
We do not sell personal information. Information you send to us may be processed by service providers that support hosting, email delivery, diagnostics, or security, under contractual confidentiality and data-protection obligations.
We may also disclose information if required by law, to protect users or the service, or in connection with a business reorganization where appropriate safeguards apply.
How long information is kept
Local learning content remains on your device until you remove it, clear the product’s storage, or uninstall the product. Support messages are retained only as long as reasonably necessary to resolve the request, maintain appropriate records, and meet legal obligations.
Your privacy choices
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection regarding personal information we hold about you.
Security practices
We use reasonable administrative and technical safeguards appropriate to the information involved. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
Never include an exchange password, wallet seed phrase, private key, or financial-account credential in a support message or attachment. IronexPro support will not ask you for those secrets.
Children’s privacy
IronexPro is not directed to children under 13, or a higher minimum age where local law requires it. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information to us.
Changes to this policy
We may update this policy to reflect product, legal, or operational changes. The “Last updated” date at the top of the page will show when the latest revision became effective. Material changes may also be highlighted within the product or website.
Contact us
Questions or requests about this policy can be sent to [email protected]. General product support is available at [email protected].
We aim to acknowledge privacy requests within five business days and will respond within the timeframe required by applicable law.